Returns & Exchanges
At Gebo Tools, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Log into your Gebo Tools account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing